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Adestra Login

Updated: Dec 10,23

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Adestra App Download

ADESTRA ONLINE

Downloads
100+
Updated on
Nov 30,-1
Version
10.7.2
Device
Requires Android: 5.0 and up

Adestra App Download

ADESTRA ONLINE

Downloads

100+

Updated on

Nov 30,-1

Version

10.7.2

Device

Requires Android: 5.0 and up

Adestra Login Guide

To get access to Adestra login, follow these steps:

1. Navigate to the Adestra website.
2. Click on the "Login" button located at the top right corner of the page.
3. Enter your username and password in the appropriate fields.
4. If you are a new user, create an account first by following the instructions on the login page.
5. If you forget your password or need to reset another user's password, navigate to your organization's Adestra instance and click the "Forgot your password?" link. Enter the Account Name value, which can be found in the welcome email or by contacting Adestra support.
6. If you need to add a new user, the user with administrative access to Adestra should navigate to the Admin tab and follow the steps outlined there.

Adestra Customer Service Info

To contact Adestra.com support for login issues, you can follow these steps:

1. **Email Support**: You can contact support@highroadsolution.com and provide the following information: First Name, Last Name, Title/Position, Time Zone, and Permissions.

2. **Call VUMC IT Help Desk**: If you are affiliated with VUMC (Vanderbilt University Medical Center), you can call the VUMC IT Help Desk at 615-343-HELP (4357) or submit a Pegasus Ticket to the Collaboration Team.

3. **Troubleshooting Steps**: Before reaching out to support, you can try the following troubleshooting steps if you are experiencing login issues with Adestra:
- Double-check your username and password for any typos or errors.
- Ensure that you have a stable internet connection.
- Clear your browser cache and cookies.
- Try logging in from a different browser or device.

Troubleshooting

Correct username and password: Ensure that you are entering the correct username and password, paying attention to the correct spelling, capitalization, and any special characters.
Internet connection: Ensure that your device is connected to the internet and that you have a stable connection.
System availability: Check if the system or website is down or under maintenance.
Network settings: Verify that your network settings, such as firewall and proxy settings, are configured correctly.
Correct login URL: Make sure that you are using the correct login URL and not a phishing site.
Device compatibility: Ensure that your device meets the minimum system requirements for accessing the system.