Answering Login

Answering connects Medicaid enrollees to healthcare through non-emergency transportation because they believe healthier communities exist when their members have seamless access to healthcare. Their top priority is making sure enrollees arrive at their healthcare destinations safely and feel good about their transportation experience. Today, its service area includes four (4) New York State Department of Health (NYSDOH) regions, 60 counties, and a Medicaid enrollment population of 5.1 million. Leveraging the company's breakthrough transportation management technology, it efficiently coordinates the travel of approximately 15 million participants each year to critical healthcare services. Their teams work closely with NYSDOH, health systems, medical practitioners, transportation providers, and enrollees to implement innovative NEMT solutions to optimize access to care, improve the enrollee experience, reduce Medicaid program costs, and Drive better health outcomes.