What is a BBB complaint?

BBB handles disputes related to marketplace issues experienced with the services or products a business provides. BBB must accept the complaint. BBB contacts the business and asks for a response. Learn more about their complaint process here.

What is the BBB and how does it work?

A BBB complaint must be evaluated based on the nature of the complaint and the response of the business. The BBB is not a government agency or law enforcement agency, so it cannot enforce the law or force a company to act. Disputes involving discrimination, employee/employer disputes, or litigation are not accepted by the BBB.

How do I check a company's BBB rating?

In your community, your Better Business Bureau (BBB) serves businesses, charities, and consumers. You can search BBB.org for a company's rating by entering the company name and location (if known) into the search box. Your local BBB office may also be able to help.

What is a BBB Accredited Business?

It is free to view BBB Business Profiles and Charity Reports available on BBB.org for millions of people each year. As a result of their dues and contributions, BBB is able to provide its information and services at no charge to consumers, supporting its mission and vision.

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BBB Login

The International Association of Better Business Bureaus (BBB) is a network of local, independent organizations in the United States, Canada, and Mexico. BBB works to promote trust in the marketplace by encouraging honest advertising and selling practices, and by helping to resolve consumer complaints. BBB also provides educational resources to help consumers make informed decisions. BBB is committed to creating a marketplace where buyers and sellers can trust each other.

Updated: Dec 01,23

Log in BBB here

4.5/5.0 (57) >

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Page Status Information

Checked At	HTTP Status Code	Connect Time (ms)	Result
2023-12-01 18:14:34	500	0	Temporarily Down
2023-11-26 18:12:12	200	303	Page Active
2023-11-21 18:12:11	200	250	Page Active

Customer Support

If you have any further technical questions about the portal, please contact BBB customer support.

Phone Number
Timing	24 hours, 7 days
Email	info@bbbprograms.org
Head Office:	BBB National Programs, Inc., 909 N. Washington St., Suite 800, Alexandria, VA 22314

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BBB App Download

BBB® Member Business Community

Downloads
1,000+
Updated on
Nov 30,-1
Version
8.130.4
Device
Requires Android: 7.0 and up

BBB App Download

BBB® Member Business Community

Downloads

1,000+

Updated on

Nov 30,-1

Version

8.130.4

Device

Requires Android: 7.0 and up

BBB Login Guide

Logging into a website is a simple process. To begin, navigate to the website's homepage and look for a "Login" or "Sign In" button/link. This is usually located in the upper right-hand corner of the page. Once you have located the button/link, click on it to open the login page. Enter your username and password in the appropriate fields and click on the "Login" or "Sign In" button to access your account. If you have forgotten your username or password, most websites have a "Forgot Password" or "Forgot Username" link that you can click on to reset your login credentials. Following these steps should allow you to easily log in to any website.

Frequently Asked Questions

What is a BBB complaint?
BBB handles disputes related to marketplace issues experienced with the services or products a business provides. BBB must accept the complaint. BBB contacts the business and asks for a response. Learn more about their complaint process here.
What is the BBB and how does it work?
A BBB complaint must be evaluated based on the nature of the complaint and the response of the business. The BBB is not a government agency or law enforcement agency, so it cannot enforce the law or force a company to act. Disputes involving discrimination, employee/employer disputes, or litigation are not accepted by the BBB.
How do I check a company's BBB rating?
In your community, your Better Business Bureau (BBB) serves businesses, charities, and consumers. You can search BBB.org for a company's rating by entering the company name and location (if known) into the search box. Your local BBB office may also be able to help.
What is a BBB Accredited Business?
It is free to view BBB Business Profiles and Charity Reports available on BBB.org for millions of people each year. As a result of their dues and contributions, BBB is able to provide its information and services at no charge to consumers, supporting its mission and vision.

Troubleshooting

Correct username and password: Ensure that you are entering the correct username and password, paying attention to the correct spelling, capitalization, and any special characters.
Internet connection: Ensure that your device is connected to the internet and that you have a stable connection.
System availability: Check if the system or website is down or under maintenance.
Network settings: Verify that your network settings, such as firewall and proxy settings, are configured correctly.
Correct login URL: Make sure that you are using the correct login URL and not a phishing site.
Device compatibility: Ensure that your device meets the minimum system requirements for accessing the system.

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Reviews About BBB

4.5/5

Zenil N
Nov 29,22 · From pissedconsumer.com
We have been working with bbb.org and have been very pleased with the results. They have been very helpful in addressing any issues that have come up and have been very responsive to our requests. We highly recommend bbb.org for anyone looking for a reliable and trustworthy service. 5 stars!
Did you find this helpful?
Jonas B Ecb
Feb 07,23 · From pissedconsumer.com
I had an issue with my PayPal account, but the customer service team was very helpful in resolving it. After I received two payments simultaneously, the system issued a warning and my account was temporarily suspended. I quickly uploaded my ID for verification and the customer service team was very responsive in helping me get my account back up and running. I'm very pleased with the level of service I received and would highly recommend PayPal to anyone looking for a secure and reliable payment system. 5 stars!
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martin s Sgf
Aug 11,22 · From pissedconsumer.com
I am pleased to report that the BBBMS employee (Julie Dee) was very helpful in addressing my complaint. She was prompt in responding to my inquiry and provided me with the necessary information to resolve the issue. I am confident that the BBB will continue to work with me to ensure a satisfactory resolution. I am grateful for their assistance and would highly recommend their services.
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Nathan M Bmj
Dec 15,22 · From pissedconsumer.com
I visited Stadium Mufflers&Auto Repair for a tune up on 12-8-22. I was very impressed with the service I received. The staff was friendly and knowledgeable, and they were able to get my car running smoothly in no time. I was also pleased with the convenience of the location, as I was able to easily parallel park and pick up the money I borrowed from a friend. I would highly recommend Stadium Mufflers&Auto Repair to anyone looking for quality auto repair services. 5 stars!
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Bernice T Dlf
Jan 22,23 · From pissedconsumer.com
Update by user Jan 22, 2023 I have not heard from bbb.org team yet, but I am still pursuing my claim against them. I am sure that I did not appreciate what happened. I am still waiting for my items to arrive, and I would like to receive the red boxes with the lids. Despite the unfortunate experience, I am confident that bbb.org will do their best to resolve the issue and make it right.
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