What is converge and how do I Fix It?

You can set required fields across the Converge integration. OwnerRez does send card information, but not all of the contact information fields, so if they are set required in the Converge gateway settings, it can cause an issue.

How do I use my convergence Gateway account with ownerrez?

There are API credentials sent by Converge (sometimes called Elavon) that you must enter into OwnerRez in order to use your Converge (sometimes called Elavon) gateway account with OwnerRez. The Converge/Elavon control panel is not always the same for every account due to various corporate mergers.

Why am I getting a converge error?

The same error can also be caused by other configuration issues at the Converge end, such as "API/post type transactions" or "auth only transactions" being disabled and needing to be enabled.

How do I show employee pins on my converge account?

You will find the Converge Account ID in the upper right. 3. Next, click Employees. 4. Then, click on the Employee ID webpage (this could also be called API or APIuser). 5. Click Show Pin from there.

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Convergepay Login

ConvergePay.com offers comprehensive support to help you take payments quickly and securely. Their Support site provides a wealth of resources, including articles, FAQs, and more. With their easy-to-use search feature, you can quickly find the answers you need. Get the help you need to take payments with confidence. Try ConvergePay.com today!

Updated: Nov 26,23

Log in Convergepay here

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Checked At	HTTP Status Code	Result
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Customer Support

If you have any further technical questions about the portal, please contact Convergepay customer support.

Phone Number	1-800-377-3962
Timing	24 hours, 7 days
Email	support@convergepay.com
Head Office:	ConvergePay, Inc., PO Box 813, Des Moines, IA 50306

Convergepay App Download

Converge Mobile

Downloads
50,000+
Updated on
Nov 30,-1
Version
3.4.0.50 (3817a2b1)
Device
Requires Android: 5.1 and up

Convergepay App Download

Converge Mobile

Downloads

50,000+

Updated on

Nov 30,-1

Version

3.4.0.50 (3817a2b1)

Device

Requires Android: 5.1 and up

Convergepay Login Guide

To log into ConvergePay.com, start by visiting either https://support.convergepay.com/login or https://demo.convergepay.com/converge-webapp/. Enter your Converge customer account credentials, including your email address and password, then click "Log in" or "Sign in with Converge". If you have forgotten your password, click "Forgot Password?" to reset it.

If you are using Converge Mobile, each user on your Converge account can have their own login account. To log in, simply tap Menu —> Connect Card Reader on your mobile screen.

For first-time merchants, you can view the 1st Time Merchant Guided Tour to gain a better understanding of how to use Converge.

Frequently Asked Questions

What is converge and how do I Fix It?
You can set required fields across the Converge integration. OwnerRez does send card information, but not all of the contact information fields, so if they are set required in the Converge gateway settings, it can cause an issue.
How do I use my convergence Gateway account with ownerrez?
There are API credentials sent by Converge (sometimes called Elavon) that you must enter into OwnerRez in order to use your Converge (sometimes called Elavon) gateway account with OwnerRez. The Converge/Elavon control panel is not always the same for every account due to various corporate mergers.
Why am I getting a converge error?
The same error can also be caused by other configuration issues at the Converge end, such as "API/post type transactions" or "auth only transactions" being disabled and needing to be enabled.
How do I show employee pins on my converge account?
You will find the Converge Account ID in the upper right. 3. Next, click Employees. 4. Then, click on the Employee ID webpage (this could also be called API or APIuser). 5. Click Show Pin from there.

Troubleshooting

Network connection: Make sure that your device is connected to a network and that the connection is stable.
Correct login credentials: Verify that you are using the correct username and password, paying attention to the case sensitivity and special characters if any.
System status: Check if the system or website is up and running and not undergoing maintenance.
Browser compatibility: Ensure that you are using a compatible web browser that meets the system requirements.
Cookies and cache: Clear your browser's cookies and cache to avoid any login-related issues.
Antivirus software: Disable any antivirus software temporarily, as it may interfere with the login process.