How can I get help with eRoad?

For any technical questions or issues, please open a help ticket by clicking the button below. EROAD will respond to your support request within five business hours.

How does eRoad mesh work?

What does it do? The EROAD Where App and Ehubo Gen 2 units travel around New Zealand as part of their unique Mesh network. The combination of this with low energy Bluetooth tags creates an affordable asset tracking solution that is appealing to businesses.

How can eRoad help you manage health and safety at work?

Utilize powerful data and insights to confidently and securely operate the most efficient and effective fleet possible. Manage obligations and mitigate risks associated with Health and Safety at Work legislation. EROAD allows me to view the fleet wherever I am in New Zealand at any time and stay on top of what's going on.

What is the eRoad fleet trends webinar series?

EROAD's Fleet Trends Webinar Series highlights trucking topics from leading experts in the industry, covering everything from safety and compliance to navigating fleet management. Watch now for the latest industry news. Improve your CSA score with DataQs by preventing the preventable

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EROAD Login

EROAD's customers use words such as "reliability", "excellent service" and "creation of value" to describe themselves. The same is true for EROAD. They work hard to be more than just a technology provider. They are partners who understand how you operate and provide solutions that meet your needs. They pride themselves on a few simple but important factors. Their devices stay connected and running. Their data is accurate. Their easy-to-use interface both in the truck and in the office puts you in control. When you need help, their team will answer you quickly. They focus on making their solutions easier to use, more resilient and more powerful. All they want is to earn your trust and business honestly, and the chance to help drive your business (and your fleet) forward.

Updated: Dec 01,23

EROAD USA | Fleet Performance Management

EROAD

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Costomer Support

FAQ

Page Status Information

Checked At	HTTP Status Code	Connect Time (ms)	Result
2023-12-01 18:17:04	500	0	Temporarily Down
2023-11-28 18:12:17	200	348	Page Active
2023-11-25 18:12:15	200	181	Page Active

Customer Support

If you have any further technical questions about the portal, please contact EROAD customer support.

Phone Number	1-855-503-7623
Timing	24 hours, 7 days
Email	support@eroad.com
Head Office:	eRoad, Inc., PO Box 659, San Francisco, CA 94104

Help in Social Networks:

EROAD App Download

MyEROAD

Downloads
5,000+
Updated on
Nov 30,-1
Version
1.3.0
Device
Requires Android: 5.0 and up

EROAD App Download

MyEROAD

Downloads

5,000+

Updated on

Nov 30,-1

Version

1.3.0

Device

Requires Android: 5.0 and up

EROAD Login Guide

Logging into EROAD is easy and straightforward. To get started, you have several options:

1. Visit the EROAD website at https://testdepot.eroad.com and enter your username and password in the appropriate fields. Make sure that Caps Lock is not enabled, and you can choose to have your username remembered for future logins.

2. Watch the video tutorial on logging in and out of your ELD on the EROAD Help website: https://help.eroad.com/us/us-setupstart/us-training-videos/us-driver-training/loginlogout/.

3. Go to https://origin-help.eroad.com/security/login and enter your email and password to log in.

4. Watch the driver tutorial on how to log on or log off with EROAD on YouTube: https://youtube.com/watch?v=fg5Ln1v3KFs.

5. If you are a driver, you can register for the EROAD Driver Portal by visiting https://intercom.help/eroad/en/articles/1695238-driver-portal-registration. Once you have registered, you can log in and create a unique password.

Logging into EROAD is easy and convenient. There are several options available to you, so you can choose the one that best suits your needs. Whether you visit the EROAD website, watch a tutorial video, or register for the Driver Portal, you can quickly and securely log in to your account.

Discover More Help about EROAD Login

Contact EROAD: How to Get in Touch
Whether you need assistance with EROAD logging trouble, have a question about EROAD's service, or simply want to keep up with the newest EROAD news, EROAD contact page has you covered. You'll find everything you need to keep connected with EROAD, from contact information for their customer support staff to links to their social media accounts.
Access EROAD's customer service to discover more help
EROAD's customer service is equipped to help with orders, product inquiries, and troubleshooting. With extensive experience and knowledge, customer service page can provide the support you need. Getting in touch with EROAD's customer service is a breeze through our dedicated page, where you can access FAQs, their support center, or even live chat.

Frequently Asked Questions

How can I get help with eRoad?
For any technical questions or issues, please open a help ticket by clicking the button below. EROAD will respond to your support request within five business hours.
How does eRoad mesh work?
What does it do? The EROAD Where App and Ehubo Gen 2 units travel around New Zealand as part of their unique Mesh network. The combination of this with low energy Bluetooth tags creates an affordable asset tracking solution that is appealing to businesses.
How can eRoad help you manage health and safety at work?
Utilize powerful data and insights to confidently and securely operate the most efficient and effective fleet possible. Manage obligations and mitigate risks associated with Health and Safety at Work legislation. EROAD allows me to view the fleet wherever I am in New Zealand at any time and stay on top of what's going on.
What is the eRoad fleet trends webinar series?
EROAD's Fleet Trends Webinar Series highlights trucking topics from leading experts in the industry, covering everything from safety and compliance to navigating fleet management. Watch now for the latest industry news. Improve your CSA score with DataQs by preventing the preventable

More About EROAD Login

Driver Tutorial: How to log on or log off with EROAD

Logging on and off EROAD's telemetric system couldn't be easier, and just becomes part of your normal day. Follow along with Holly, as she gets you onboard with EROAD.

Troubleshooting

Network connection: Make sure that your device is connected to a network and that the connection is stable.
Correct login credentials: Verify that you are using the correct username and password, paying attention to the case sensitivity and special characters if any.
System status: Check if the system or website is up and running and not undergoing maintenance.
Browser compatibility: Ensure that you are using a compatible web browser that meets the system requirements.
Cookies and cache: Clear your browser's cookies and cache to avoid any login-related issues.
Antivirus software: Disable any antivirus software temporarily, as it may interfere with the login process.