How much does Metrc cost?

This reporting fee covers access to the Metrc platform, as well as ongoing training, support, and maintenance. Additionally, Metrc charges $0.45 per plant tag and $0.25 per wholesale package tag.

How do I contact Metrc?

When you have a Metrc issue, contact Metrc first. If Metrc needs assistance resolving an issue for your account, they will contact OMMA on your behalf. To get in touch with Metrc, call 877-566-6506, or email support@metrc.com. For more information about OMMA, call 405-522-6662 or contact us.

Does Metrc meet the monthly reporting requirements?

The template is no longer required for sales, transportation and waste disposal since Metrc meets the monthly reporting requirements. As long as Metrc does not support zero inventory reporting, businesses must continue submitting monthly reports using the OMMA Monthly Reporting Template.

How do I become credentialed in Metrc?

A commercial license owner or key administrator must take Metrc's New Business class to become a Metrc credentialed individual. During the week, Metrc schedules New Business training that is offered every weekday. In your Metrc account, you can also access Metrc Learn to take the class on-demand.

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Metrc Login

Metrc is the most trusted and experienced company in the US when it comes to cannabis regulatory systems. Their solutions use advanced software, radio frequency identification (RFID) technology, a dedicated customer support team, and a secure database to track and trace cannabis from seed to testing, shipping, and sale. Their data on seed sales gives growers, processors, retailers, and regulators important information that helps make sure the cannabis industry is safe and follows the rules. Complex does not always mean hard. With tracking technology, all of the important data points are put on one platform, which lets you do more.

Updated: Dec 06,23

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Don't recall your username? Recover it · Can't access your account? Reset your password · First time users, use your log-in key · Sign up for Training

Metrc

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Customer Support

If you have any further technical questions about the portal, please contact Metrc customer support.

Phone Number
Timing	24 hours, 7 days
Email	customerservice@metrc.com
Head Office:	Metrc.com Credit Card Customer Service, PO Box 60517, City of Industry, CA 91716

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Metrc App Download

Metrc Mobile

Downloads
1,000+
Updated on
Nov 30,-1
Version
1.0.0
Device
Requires Android: 6.0 and up

Metrc App Download

Metrc Mobile

Downloads

1,000+

Updated on

Nov 30,-1

Version

1.0.0

Device

Requires Android: 6.0 and up

Metrc Login Guide

To log into Metrc.com, follow these steps:

1. Navigate to the Metrc.com homepage.
2. Click on the menu in the top right corner of the webpage.
3. Select Partner Login, then select your state.
4. If this is the first time you are logging into your Metrc account, select First time users and use your log-in key. On the next page, Metrc will ask for your log-in key and your associated email address. If you have not completed your Metrc training, please refer to this guide on scheduling your Metrc Training.
5. If you have already logged into your Metrc account before, simply enter your credentials on the login screen.
6. If you have forgotten your password or are unable to access your account, select one of the options on the login screen for help.

Note that if you have completed your Metrc training and are ready to log in, but have not received your login credentials, you can request them by following the steps provided by Metrc.

Frequently Asked Questions

How much does Metrc cost?
This reporting fee covers access to the Metrc platform, as well as ongoing training, support, and maintenance. Additionally, Metrc charges $0.45 per plant tag and $0.25 per wholesale package tag.
How do I contact Metrc?
When you have a Metrc issue, contact Metrc first. If Metrc needs assistance resolving an issue for your account, they will contact OMMA on your behalf. To get in touch with Metrc, call 877-566-6506, or email support@metrc.com. For more information about OMMA, call 405-522-6662 or contact us.
Does Metrc meet the monthly reporting requirements?
The template is no longer required for sales, transportation and waste disposal since Metrc meets the monthly reporting requirements. As long as Metrc does not support zero inventory reporting, businesses must continue submitting monthly reports using the OMMA Monthly Reporting Template.
How do I become credentialed in Metrc?
A commercial license owner or key administrator must take Metrc's New Business class to become a Metrc credentialed individual. During the week, Metrc schedules New Business training that is offered every weekday. In your Metrc account, you can also access Metrc Learn to take the class on-demand.

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