What is the my IU Health patient portal help guide?

My IU Health Patient Portal Help Guide is here to help. It is intended to provide information for patients who use My IU Health to securely message with providers, schedule appointments with selected providers, renew prescriptions, pay their bills, and view lab results.

Does IU Health require two-factor authentication?

The IU Health Team Portal, VPN, Virtual Desktop (VDI), Citrix, IU Health Team Portal, and Office 365 all require two-factor authentication. In order to access these systems, resources, or applications, IU Health team members must enroll their devices with Duo.

What is IU Health duo?

IU Health will verify user identities through Duo via your IU Health network credentials, as well as via something you own, like your phone. Therefore, users must enter valid credentials and accept a push notification.

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Myiuhealth Login

At Myiuhealth, you will receive the very best in care, personalized to your specific needs. They believe in treating the whole person - not just symptoms - and make sure their approach works for you and your lifestyle. As an academic health center, it collaborates with the IU School of Medicine to train physicians, blending breakthrough research with high-quality patient care. Headquartered in Indianapolis, Indiana, with dozens of facilities across the state, it is a regional leader in delivering the right healthcare when and where you need it.

Updated: Nov 28,23

Log in Myiuhealth here

Myiuhealth

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Page Status Information

Checked At	HTTP Status Code	Connect Time (ms)	Result
2023-11-28 18:12:15	200	589	Page Active
2023-11-23 18:12:42	200	1379	Page Active
2023-11-18 18:12:40	200	1031	Page Active

Customer Support

If you have any further technical questions about the portal, please contact Myiuhealth customer support.

Phone Number
Timing	24 hours, 7 days
Email	myiuhealth@myiuhealth.org
Head Office:	MyIUHealth.org Credit Card Customer Service, PO Box 6597, Sioux Falls, SD 57117

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Frequently Asked Questions

What is the my IU Health patient portal help guide?
My IU Health Patient Portal Help Guide is here to help. It is intended to provide information for patients who use My IU Health to securely message with providers, schedule appointments with selected providers, renew prescriptions, pay their bills, and view lab results.
Does IU Health require two-factor authentication?
The IU Health Team Portal, VPN, Virtual Desktop (VDI), Citrix, IU Health Team Portal, and Office 365 all require two-factor authentication. In order to access these systems, resources, or applications, IU Health team members must enroll their devices with Duo.
What is IU Health duo?
IU Health will verify user identities through Duo via your IU Health network credentials, as well as via something you own, like your phone. Therefore, users must enter valid credentials and accept a push notification.

Troubleshooting

Network and connection: Ensure that your device is connected to a network and that the connection is stable.
Login credentials: Verify that you are using the correct username and password.
System status: Check if the system or website is up and running and not undergoing maintenance.
Browser compatibility: Ensure that you are using a compatible web browser.
Technical issues: Address any potential technical issues such as clearing cookies and cache, or disabling antivirus software.