What can I do with naviHealth?

You can receive email notifications of patient status updates for naviHealth-managed patients and authorization statuses in real-time. Streamline the authorization process by submitting and viewing patient eligibility for "Rapid Review" directly from the portal. Access and upload important documentation in one convenient location.

How do I obtain a naviHealth authorization for patient information?

In order to process your authorization, please contact naviHealth with the patient information.

What type of documentation would naviHealth find valuable?

In the case of a facility in possession, naviHealth would find the following documentation valuable: CNA or Nursing Tech flow sheets (recording level of assistance with ADLs) Depression screenings

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naviHealth Login

naviHealth combines dedicated employees with unique technology to deliver a better healthcare experience and empower seniors to live more fulfilling lives. Many of them have seen first-hand how intimidating their healthcare systems can be, both as patients and as caregivers. It is proud to be a trusted partner to health plans and providers as they explore a better way to care for and empower older adults — helping them live more fulfilling lives. By having the best people and advanced technology, it presents an opportunity to dramatically improve the way advanced healthcare moves from the hospital to the home. That's why they are always here to lead the way.

Updated: Dec 06,23

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The Future of Senior-Centered Care is Here.

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Customer Support

If you have any further technical questions about the portal, please contact naviHealth customer support.

Phone Number	(615) 577-1895
Timing	24 hours, 7 days
Email	support@navihealth.com
Head Office:	NaviHealth, Inc., 8 City Blvd., Suite 400, Nashville, TN 37209

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naviHealth Login Guide

To log into naviHealth, start by navigating to the nH Access page at https://navihealth.com/nhaccess/. Once there, click on the "Login" button located in the top right corner of the page. Enter your username and password in the designated fields and click the "Sign In" button to access your account. Please note that nH Access no longer supports Internet Explorer, so if you experience any issues while logging in, you can reach out to naviHealth support for help.

Frequently Asked Questions

What can I do with naviHealth?
You can receive email notifications of patient status updates for naviHealth-managed patients and authorization statuses in real-time. Streamline the authorization process by submitting and viewing patient eligibility for "Rapid Review" directly from the portal. Access and upload important documentation in one convenient location.
How do I obtain a naviHealth authorization for patient information?
In order to process your authorization, please contact naviHealth with the patient information.
What type of documentation would naviHealth find valuable?
In the case of a facility in possession, naviHealth would find the following documentation valuable: CNA or Nursing Tech flow sheets (recording level of assistance with ADLs) Depression screenings

Troubleshooting

Network and connection: Ensure that your device is connected to a network and that the connection is stable.
Login credentials: Verify that you are using the correct username and password.
System status: Check if the system or website is up and running and not undergoing maintenance.
Browser compatibility: Ensure that you are using a compatible web browser.
Technical issues: Address any potential technical issues such as clearing cookies and cache, or disabling antivirus software.