What makes SMG unique?

With their smg360 platform, SMG has always provided industry-leading services, and we're constantly advancing those services to make them even more valuable.

What happens if I leave something behind at SMG?

I left something at the theater. Is there a lost and found? If you believe you left an item at one of their theaters, please contact Guest Services by clicking here.

What is SMG access®?

When you buy a movie ticket at Studio Movie Grill, you earn points in the SMG Access® loyalty program, which gives movies and meals to deserving neighbors.

Where can I buy SMG tickets?

Purchasing online ensures you get the best seats available and you never show up to a sold out show at any SMG location.

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SMG Login

Leader in experience management (XM), SMG assists brands in deciding what matters and how to respond to it. As the industry's only software-as-a-service (SwaS) provider, they uniquely combine an enterprise platform with professional services to see value faster and easier when it really matters. Their vision is to put the human experience at the heart of every business. The mission is to accelerate value creation by changing the way brands act on customer and employee insights. They are a remote-first company and leaders in their field - be part of tremendous growth.

Updated: Dec 08,23

Client Access - Service Management Group

smg. Service Management Group. Welcome back! Online Reporting System Log In ...

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Customer Support

If you have any further technical questions about the portal, please contact SMG customer support.

Phone Number	+1 800 764 0439
Timing	24 hours, 7 days
Email	customerservice@smg.com
Head Office:	SMG Credit Card Services, P.O. Box 60517, City of Industry, CA 91716-0517

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SMG App Download

SMG Theaters

Downloads
50,000+
Updated on
Nov 30,-1
Version
5.09.301
Device
Requires Android: 7.0 and up

SMG App Download

SMG Theaters

Downloads

50,000+

Updated on

Nov 30,-1

Version

5.09.301

Device

Requires Android: 7.0 and up

SMG Login Guide

To log in to SMG.com, you can follow these steps:

Open your web browser and go to one of the following URLs:

On the login page, enter your username and password in the respective fields.
Click the "Log In" button to proceed.

These steps should allow you to access your account on SMG.com.

Note that if you are trying to log in to the Symantec Messaging Gateway Control Center, you can access it by going to the login page at https://techdocs.broadcom.com/us/en/symantec-security-software/email-security/messaging-gateway/10-7/v32582066/v24027070.html and entering your credentials. If you are a US Federal employee or member of the military, you can log in using a smart card by following the instructions at https://techdocs.broadcom.com/us/en/symantec-security-software/email-security/messaging-gateway-end-user-help/1-0/Logging_In_3/logging-in-v132083466-d434e5.html.

If you are trying to log in to SMG Safety, visit https://www.smgsafety.com/login and enter your login information.

Finally, if you are trying to log in to SMG (GO), go to https://go.smgbooking.com and click "Sign In" to reset your password and access your account.

Please note that the specific login steps and URLs may vary based on your account type and region. If you encounter any issues or need further assistance, it is recommended to contact the respective support or refer to the provided resources for additional help.

Frequently Asked Questions

What makes SMG unique?
With their smg360 platform, SMG has always provided industry-leading services, and we're constantly advancing those services to make them even more valuable.
What happens if I leave something behind at SMG?
I left something at the theater. Is there a lost and found? If you believe you left an item at one of their theaters, please contact Guest Services by clicking here.
What is SMG access®?
When you buy a movie ticket at Studio Movie Grill, you earn points in the SMG Access® loyalty program, which gives movies and meals to deserving neighbors.
Where can I buy SMG tickets?
Purchasing online ensures you get the best seats available and you never show up to a sold out show at any SMG location.

Troubleshooting

Network connection: Make sure that your device is connected to a network and that the connection is stable.
Correct login credentials: Verify that you are using the correct username and password, paying attention to the case sensitivity and special characters if any.
System status: Check if the system or website is up and running and not undergoing maintenance.
Browser compatibility: Ensure that you are using a compatible web browser that meets the system requirements.
Cookies and cache: Clear your browser's cookies and cache to avoid any login-related issues.
Antivirus software: Disable any antivirus software temporarily, as it may interfere with the login process.