How do I Check my Ann Taylor credit card balance?

To check your Ann Taylor Credit Card balance, you have two options: log in to your online account or call customer service. For Ann Taylor Store Card owners, you can also check your balance through your online account or by calling the customer support line at (866) 730-7902. To reach customer service for the Ann Taylor Credit Card, dial (888) 292-5707.

What are the benefits of the Ann Taylor credit card?

The Ann Taylor Credit Card offers a variety of benefits to cardholders. Earn 5 Rewards Points for every dollar spent in-store or online at Ann Taylor, LOFT, Ann Taylor Factory Store, LOFT Outlet and Lou & Grey. Redeem 500 points for a $5 Reward. Plus, receive a special Birthday Gift during your birthday month. Enjoy the convenience and rewards of shopping with the Ann Taylor Credit Card.

What is Ann Taylor's return policy?

Ann Taylor offers a generous return policy for unwashed, unworn and defective merchandise. Customers may return or exchange these items at any Ann Taylor location, with the exception of select merchandise explicitly noted in their return policy. Unfortunately, online purchase returns cannot be accepted at LOFT, LOFT Outlet or Ann Taylor Factory store locations.

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Ann Taylor Credit Card Login - Payment, Customer Service

It is a Mastercard that can be used anywhere Mastercards are accepted, both domestically and abroad. In addition to rewards points on purchases at Ann Taylor, LOFT, Ann Taylor Factory, and LOFT Outlet, it offers an extra 15% off your first purchase when it is opened and used immediately, 5 points for every $1 spent, a birthday gift and Bonus Double Point Days. For payments and other assistance, dial 1-888-292-5707.

Updated: Sep 04,23

Ann Taylor Credit Card - Home - Comenity

Current cardholders sign in to your account or use EasyPay in navigation to quickly pay your bill. Sign In. Ann Taylor Credit Card. Earn rewards points on ...

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Costomer Support

FAQ

Customer Support

If you have any further technical questions about the portal, please contact Ann Taylor Credit Card customer support.

Phone Number	1 (800) 342-5266
Timing	24 hours, 7 days
Email	customerservice@comenity.net
Head Office:	Ann Taylor Credit Card, P.O. Box 530942, Atlanta, GA 30353-0942

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Ann Taylor Credit Card Detail

Rewards Rate
- 5 Rewards Points per $1 spent at Ann Taylor, Ann Taylor Factory, LOFT, LOFT Outlet, and Lou & Grey

Card Detail
- $20 Rewards Card for every 2,000 points earned
- Exclusive discounts and offers for cardholders
- No annual fee
- APR: 26.99% variable
- Late payment fee: Up to $40

Frequently Asked Questions

How do I Check my Ann Taylor credit card balance?
To check your Ann Taylor Credit Card balance, you have two options: log in to your online account or call customer service. For Ann Taylor Store Card owners, you can also check your balance through your online account or by calling the customer support line at (866) 730-7902. To reach customer service for the Ann Taylor Credit Card, dial (888) 292-5707.
What are the benefits of the Ann Taylor credit card?
The Ann Taylor Credit Card offers a variety of benefits to cardholders. Earn 5 Rewards Points for every dollar spent in-store or online at Ann Taylor, LOFT, Ann Taylor Factory Store, LOFT Outlet and Lou & Grey. Redeem 500 points for a $5 Reward. Plus, receive a special Birthday Gift during your birthday month. Enjoy the convenience and rewards of shopping with the Ann Taylor Credit Card.
What is Ann Taylor's return policy?
Ann Taylor offers a generous return policy for unwashed, unworn and defective merchandise. Customers may return or exchange these items at any Ann Taylor location, with the exception of select merchandise explicitly noted in their return policy. Unfortunately, online purchase returns cannot be accepted at LOFT, LOFT Outlet or Ann Taylor Factory store locations.

Troubleshooting

Network connection: Make sure that your device is connected to a network and that the connection is stable.
Correct login credentials: Verify that you are using the correct username and password, paying attention to the case sensitivity and special characters if any.
System status: Check if the system or website is up and running and not undergoing maintenance.
Browser compatibility: Ensure that you are using a compatible web browser that meets the system requirements.
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Antivirus software: Disable any antivirus software temporarily, as it may interfere with the login process.