Gap Credit Card Login - Payment, Customer Service

A: If you have lost or had your Gap Inc. Credit Card stolen, you can report it 24/7 by calling Synchrony Cardmember Customer Service at 866-450-4467 (or 866-450-4468 if you’re an Icon Cardmember). When you call, be sure to review your account for any purchases you did not make and report them to the customer service representative.

To close your Gap credit card account, you can either submit a written request to Gap Card Services or call their customer service line. When submitting a written request, make sure to include your name, address, and credit card account number. The address to send your request to is PO Box 965004, Orlando, FL 32896-5004. To call customer service, use the phone number on the back of your card or dial 1-800-887-1198.

Customers who have the Gap Card can contact the Gap Card Customer Service team at 1-800-887-1198. Customers who have the Gap Visa Credit Card can contact the Visa Customer Service team at 1-800-847-2911.

Yes, you will keep your Luxe for Life status in the new program. You will continue to receive exclusive benefits and rewards when you use your Gap Good Rewards Credit Card, Athleta Rewards Credit Card, Navyist Rewards Credit Card, and Banana Republic Rewards Credit Card at Gap, Banana Republic, Old Navy, Athleta, Gap Factory and Banana Republic Factory.